Privacy Policy

Last Updated: March 16, 2026

Brand: Normality

Legal Entity / Operator: Blackridge Investments LLC

Privacy Policy for Blackridge Investments LLC

Blackridge Investments LLC (the "Company"), operating the Normality brand, is committed to maintaining robust privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use, share, and safeguard the information you provide to us and to assist you in making informed decisions when using our Site and Services.

For purposes of this Privacy Policy, "Site" refers to the Company's website, which can be accessed at https://normality.cc. "Service" refers to the Company's services accessed through the Site, including account access, license management, customer dashboard functions, software downloads, payments, support, and related features offered under the Normality brand. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Site or Service.

By accessing our Site or our Service, you accept this Privacy Policy and our Terms of Service, and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

We collect and use data only as needed to operate accounts, licenses, payments, support, security, and related site functions.

You may request account or data deletion through the dashboard where available or by contacting us at [email protected].

I. Information We Collect

We collect both Non-Personal Information and Personal Information.

Non-Personal Information includes information that cannot, on its own, be used to personally identify you, such as anonymous usage data, general demographic or device information, referring and exit pages, URLs, platform types, browser types, session behavior, preferences you submit, preferences generated from your usage, and general analytics about how the Site and Service are used.

Personal Information includes information that can identify you or your account, including your email address, username, license key, payment-related order data, support communications, IP address, hardware ID (HWID), account activity, and other information submitted through registration, account management, support, or purchase flows.

1. Information Collected Via Technology

When you access the Site or use the Service, we may automatically collect information provided by your browser, device, or our service providers. This may include the website you came from, your browser type, device type, operating environment, IP address, the time and date of access, and other technical information that helps us improve security and service quality.

We track certain information using cookies and similar technologies. Cookies are small text files that may include an anonymous unique identifier and are stored on your device. We may use cookies to maintain sessions, keep users logged in, remember preferences, analyze traffic, monitor security events, and improve user experience. We may use both persistent cookies and session cookies. If you disable cookies in your browser, some parts of the Site or Service may not function properly.

2. Information You Provide Us by Registering for an Account

To access certain portions of the Service, you may need to register an account. During registration and use of the Service, you may provide us or our providers with your email address, username, password, and other account details. Account authentication, license handling, and related settings are primarily handled through KeyAuth.

To use the Service after registration, we may also process additional data connected to your account and usage, including license status, HWID, IP logs, account changes, reset requests, order data, and support history. Some information may also be visible or editable through your user dashboard, including certain account changes and deletion requests.

3. Children's Privacy

The Site and the Service are not directed to anyone under the age of 13, and under our Terms of Service users must be at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from anyone under 13 without proper consent, we will delete that information as soon as reasonably possible. If you believe we may have collected such information, please contact us at [email protected].

II. How We Use and Share Information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share your Personal Information with third parties for marketing purposes without your consent. We may share Personal Information with vendors and service providers that help us operate the Site and Service, including providers that assist with account authentication, license management, payment processing, communications, hosting, and support functions.

In general, the Personal Information you provide to us is used to help us operate the Service and communicate with you. For example, we may use Personal Information to create and manage accounts, authenticate logins, manage licenses, process purchases, send invoices or account notices, respond to support requests, detect abuse or suspicious activity, enforce our Terms of Service and related policies, and provide updates regarding the Service.

We currently rely on third-party providers such as KeyAuth for authentication and license management and NOWPayments for cryptocurrency payment processing. Those providers process relevant data under their own systems and policies. We may also disclose Personal Information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with applicable law, enforceable governmental requests, fraud prevention, security investigations, technical issue resolution, or the protection of our rights, users, or the public.

Non-Personal Information

In general, we use Non-Personal Information to improve the Service, customize the user experience, monitor trends, analyze usage patterns, maintain platform performance, and improve fraud and security detection. We may aggregate or anonymize Non-Personal Information and use or disclose it for business purposes at our discretion.

In the event that we undergo a business transaction such as a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be among the assets transferred. You acknowledge and consent that such transfers may occur and that any successor may continue to process your information as described in this Privacy Policy.

III. How We Protect Information

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Your account is protected by your account credentials, and you are responsible for keeping your login information confidential and for logging out after use where appropriate.

We also rely on security measures provided by service providers such as KeyAuth and payment processors. These protections may include encryption, access controls, and other technical safeguards. However, no system can guarantee complete security, and by using the Service you acknowledge that there is always some risk that information could be accessed, disclosed, altered, or destroyed despite our efforts.

IV. Your Rights Regarding the Use of Your Personal Information

You may have the right, depending on applicable law, to request access to, correction of, deletion of, or restriction of the processing of your Personal Information. You may also have the right to object to certain processing and to withdraw consent where consent is the basis for processing.

You may request deletion of your account or certain account data through the dashboard where available or by contacting us directly. We may retain certain information where necessary for security, fraud prevention, record-keeping, legal compliance, dispute resolution, or enforcement of our agreements.

You also have the right at any time to prevent us from contacting you for marketing purposes. If we send promotional communications, you may opt out by following the instructions in those communications. Even if you opt out of marketing messages, we may continue to send administrative emails, verification messages, account notices, payment notices, and updates to this Privacy Policy or the Service.

V. Links to Other Websites

As part of the Service, we may provide links to or compatibility with other websites, services, or applications, including third-party services such as Discord, Telegram, KeyAuth, and payment-related platforms. We are not responsible for the privacy practices, content, availability, or security of those third-party services.

This Privacy Policy applies solely to information collected by us through the Site and the Service. If you access a third-party website or service through a link on our Site or via our Service, the privacy policy of that third party will apply to your access and use. We encourage you to review the privacy statements of those third parties before using them.

VI. Changes to Our Privacy Policy

The Company reserves the right to change this Privacy Policy and related policies at any time. We may notify users of significant changes by posting a prominent notice on the Site, by updating this page, or by sending a notice to the primary email address associated with an account where appropriate. Significant changes may go into effect after notice is provided, while non-material changes or clarifications may take effect immediately. You should review this page periodically for updates.

VII. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by email at [email protected].

You may also reach us through the following channels:

Related Policies

Additional legal and account terms are also available in the following documents: